Terms of service

This Public Offer Agreement (hereinafter referred to as the "Agreement") constitutes an official offer by SOLE PROPRIETOR YARYNA MYKOLAIVNA ZHURBA, operating on the basis of state registration and registered in the Unified State Register of Legal Entities and Sole Proprietors under No. 2010350000000135817 dated April 9, 2022, and being the owner of the brand UA Vibe (hereinafter referred to as the "Seller"), to conclude a contract for the sale of goods with any capable individual or legal entity (hereinafter referred to as the "Buyer") under the terms and conditions specified below.

1. DEFINITIONS OF THE AGREEMENT

1.1. Site (Website) – the internet resource located at the address https://uavibe.com/, which serves as the official sales channel for UA Vibe brand products and through which the Seller sells Goods to Buyers.

1.2. Seller – the person referred to as the "Seller" in the preamble of this Agreement, who offers Goods for sale through the Site in accordance with the current legislation of Ukraine.

1.3. Buyer – any capable individual, legal entity, or sole proprietor who has accepted the terms of this Agreement, placed an Order indicating their contact details (surname, first name, patronymic, and telephone number), and undertakes to pay the cost of the Goods in the manner provided for by this Agreement.

1.4. Public Offer Agreement – this public agreement published on the Site, containing the Seller's proposal to an unspecified circle of individuals to purchase Goods.

1.5. Acceptance – the full and unconditional acceptance by the Buyer of the Seller's proposal to purchase the Goods and the terms of this Agreement by clicking the "Place Order" button.

1.6. Goods – any item for the purchase of which the Seller's proposal is published on the Site, including information about such item, in particular, descriptions, photographs, characteristics, and prices.

1.7. Parties – the Buyer and the Seller, between whom this Agreement has been concluded.

1.8. Delivery – a logistics service provided by the Seller or a third-party carrier (delivery service) for transporting the Goods to the Buyer under the terms specified in this Agreement and on the "Payment and Delivery" page of the Site.

1.9. Third Party – individuals or entities engaged by the Seller to fulfill their obligations under the Agreement, including, but not limited to, delivery services, banks, payment systems, etc.

1.10. Force Majeure – unforeseeable circumstances beyond the control of the Parties that make it impossible to fulfill obligations under the Agreement (detailed in the "Force Majeure Circumstances" section).

1.11. Personal Data – any information provided by the Buyer during the registration of an Order, including, but not limited to, first name, surname, delivery address, contact telephone number, email address, etc.

1.12. Cash on Delivery (COD) – a method of payment for the Order whereby the Buyer pays the cost of the Goods directly at the moment of receipt at the office of the delivery service or to the courier. This payment method is chosen by the Buyer independently during the registration of the Order in the corresponding field for selecting the payment method "Payment upon receipt".

1.13. Order – a request properly registered by the Buyer through the Site for the purchase of Goods, containing a list of selected Goods, their quantity, the chosen method of payment, the method and address of delivery, the contact details of the Buyer (surname, first name, patronymic, telephone number, email address), and other information necessary for the execution of the Agreement. An Order is considered placed from the moment the Buyer clicks the "Place Order" button.

1.14. Original Packaging — the factory packaging of the Goods, which includes a cardboard or wooden box, shrink (protective) wrap, tags, labels, manufacturer's stickers, and other packaging elements applied or placed by the manufacturer at the time of release of the Goods. Violation of any element of the Original Packaging (in particular, tearing or removing the shrink wrap) shall be considered a violation of the merchantable appearance of the Goods within the meaning of clause 8.3.1 of this Agreement.

1.15. Substantial Defect of the Goods — a defect that arose through the fault of the manufacturer, is irremediable, or its elimination requires a disproportionate amount of expenses or time, and which renders the Goods unfit or significantly limits their suitability for use for their intended purpose. Substantial defects, in particular, include: manufacturing defects (deformation of parts, violation of the geometry of joints that makes assembly impossible); damage or significant defects in the printing of the image that prevent normal use; absence of parts through the fault of the manufacturer, confirmed in accordance with clause 8.10 of this Agreement. The following shall not be considered substantial defects: minor differences in color or texture due to the properties of the material or the specifics of digital printing; natural variations in the pattern of wood; minimal deviations in the dimensions of parts that do not prevent the assembly of the puzzle.

 

2. GENERAL PROVISIONS

2.1. This Agreement constitutes a public offer in accordance with Articles 633 and 641 of the Civil Code of Ukraine, as well as other current regulatory and legal acts of Ukraine governing legal relations in the field of electronic commerce.

2.2. The Seller publishes this Agreement on the Site https://uavibe.com/ for an unspecified circle of individuals with a proposal to conclude a contract for the purchase and sale of Goods on the terms set forth in this Agreement.

2.3. The terms and conditions of the Agreement are identical for all Buyers, regardless of their status (individual, legal entity, sole proprietor), race, gender, social and material status, age, state of health, etc. Discrimination against Buyers on any grounds/criteria is strictly prohibited. Certain specifics regarding the placement of orders, processing of payments, and/or delivery of goods to the Buyer are permitted, taking into account the tax status of the Buyer and in accordance with the requirements of current legislation. 2

.4. This Agreement regulates the terms of purchase and sale of Goods, their delivery, payment, return, warranty periods, and other aspects of the relationship between the Seller and the Buyer.

2.5. Acceptance of this Agreement by the Buyer occurs by clicking the "Place Order" button in the relevant section of the Site. Clicking the "Place Order" button constitutes confirmation of the mutual consent of the Parties to all essential terms of this Agreement.

2.6. From the moment of Acceptance of this Agreement by the Buyer: the legal relations between the Parties are considered established; the Agreement enters into force and remains valid until the Parties have fully performed their obligations.

2.7. All terms of this Agreement are binding on the Parties. For each order, the version of the terms of the Agreement that was in effect at the moment the order was placed shall apply. The Seller reserves the right to amend the text of the Agreement unilaterally. Amendments shall enter into force from the moment of their publication on the Site and shall apply to all Orders placed after such publication.

2.8. The Seller undertakes to ensure the availability of the current text of the Agreement on the Site for review by the Buyer at any time.

2.9. Information about the Goods on the Site, including their descriptions, characteristics, prices, and photographs, is for informational purposes and may be amended by the Seller at any time.

3. SUBJECT OF THE AGREEMENT

3.1. The subject of this Agreement is the obligation of the Seller to transfer the ownership of the selected Goods to the Buyer, and the obligation of the Buyer to accept them and make payment under the terms specified in this Agreement.

3.2. The Seller guarantees that: the Goods are new, free from hidden defects, and correspond to the characteristics specified on the Site.

3.3. The Goods are not pledged, are not encumbered by the rights of third parties, and are not the subject of a dispute; the Seller has the right to sell the Goods through the Site in accordance with the current legislation of Ukraine.

3.4. The Buyer independently and at their own discretion selects the Goods available and offered for sale on the Site. In accordance with this Agreement, the Buyer has the right to order and purchase Goods, the assortment, quantity, and value of which are determined during the registration of the Order on the Site.

3.5. Title to the Goods passes to the Buyer from the moment of actual receipt of the Goods, provided that their cost has been paid in full. The risk of accidental destruction of the Goods passes to the Buyer from the moment the title arises.

3.6. The terms regarding delivery, payment, returns, quality warranties, and other aspects related to the sale of Goods are regulated by separate sections of this Agreement, as well as by other rules published on the Site.

3.7. By clicking the "Place Order" button in the relevant section of the Site, the Buyer confirms that they have read and agree to all terms of this Agreement, the terms set forth in the Order regarding payment, delivery, and return of Goods as published in the relevant sections of the Site, and the characteristics of the Goods for which the Order is placed, and also that the Seller has duly provided the Buyer with full and accurate information regarding any additional expenses (not included in the price of the Goods indicated on the Site) that the Buyer may incur in connection with the payment, delivery, return of the Goods, etc.

4. ORDER PLACEMENT PROCEDURE

4.1. The Buyer may place an Order using the following methods: a) independently on the Site by adding Goods to the "Cart" section and filling out the Order registration form, followed by clicking the "Place Order" button; b) by writing to the Seller via Messenger; c) by writing to the Seller on Instagram (@ua_vibe_); d) by calling the Seller within the working hours specified in clause 4.9 of this Agreement. In the case of placing an Order via Messenger or Instagram, the Order is considered placed from the moment the Seller confirms its acceptance in the corresponding messenger or verbally during a telephone conversation, followed by sending a confirmation to the Buyer's email address.

4.2. All Orders for Goods are fulfilled subject to their availability. In the absence of the selected Goods, the Seller undertakes to notify the Buyer immediately, but no later than 7 days from the moment the order is placed, using the contact details specified in the Order, and to propose one of the possible options: replacement of the Goods with another item; waiting for the Goods to become available; cancellation of the Order with a refund of the paid funds (in the case of prepayment).

4.2.1. If the Buyer does not respond within 5 days to the notification of unavailability, the Order shall be considered canceled, and the funds shall be returned to the Buyer within 7 business days.

4.3. After placing the Order, the Buyer receives an Order confirmation in the form of an electronic message sent to the email address specified by the Buyer during the registration of the order, or by another acceptable method that ensures its proper receipt, depending on the technical capabilities of the Site.

4.4. The Seller reserves the right to refuse to fulfill an Order in the event of: the provision of inaccurate or incomplete data by the Buyer; the occurrence of technical glitches that make it impossible to process the Order.

4.5. The Seller has the right to obtain any clarifications regarding the Order by making a call or sending a message to the telephone number specified by the Buyer when placing the Order.

4.6. If either Party to the agreement requires additional information, it has the right to request it from the other Party. In the event that the required information is not provided by the Buyer, the Seller shall not be held liable for failing to provide quality service to the Buyer when purchasing goods in the Online Store.

4.7. The Buyer's acceptance of the terms of this Offer is carried out by entering the relevant data into the registration form on the website of the Online Store or when placing an Order through an operator. After placing an Order through an Operator, data about the Buyer is entered into the Seller's database.

4.8. Communication between the Buyer and the Seller is carried out daily from 10:00 to 18:00 Kyiv time. The Seller has the right not to respond to the Buyer's requests outside the specified hours and on public holidays. Messages sent outside working hours will be processed on the next business day.

5. RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. Obligations of the Seller: 5.1.1. To ensure the performance of their obligations under this Agreement. 5.1.2. To ensure that the Goods correspond to the description provided on the Site, within the natural variations characteristic of products made of wood or cardboard. 5.1.3. To transfer ownership of the Goods to the Buyer after receiving payment in accordance with the terms of this Agreement. 5.1.4. To ensure the delivery of the Goods to the Buyer in accordance with the terms of this Agreement, as well as other rules published on the Site. 5.1.5. In the absence of the Goods selected by the Buyer, to notify the Buyer in a timely manner and propose alternative options to resolve the situation. 5.1.6. To provide the Buyer with information about the Goods, the procedure for placing an Order, delivery, and returns.

5.2. Rights of the Seller: 5.2.1. To demand that the Buyer perform their obligations under this Agreement, in particular, the full and timely payment for the Goods. 5.2.2. To refuse to fulfill an Order in the cases provided for by this Agreement. 5.2.3. To introduce amendments to this Agreement in the manner provided for by its terms. 5.2.4. To suspend or terminate access to the Site or certain functions thereof due to technical or other reasons that prevent the normal operation of the Site.

5.3. Obligations of the Buyer: 5.3.1. To provide accurate personal data necessary for placing an Order and its fulfillment. 5.3.2. To familiarize themselves with the terms of this Agreement, information about the Goods, payment, delivery, warranties, and returns prior to placing an Order. 5.3.3. To pay for the Goods in a timely manner in accordance with the terms of this Agreement. 5.3.4. To accept the delivered Goods and check their integrity, completeness, and conformity with the Order at the moment of receipt. 5.3.5. To use the purchased Goods exclusively for their intended purpose, observing the rules for using the Goods in accordance with their purpose and the Seller's recommendations.

5.4. Rights of the Buyer: 5.4.1. To obtain full and accurate information about the Goods, the procedure for their purchase, delivery, warranties, and returns. 5.4.2. To demand that the Seller perform the terms of this Agreement. 5.4.3. In the absence of the Goods selected by the Buyer, to choose one of the options proposed by the Seller to resolve the situation. 5.4.4. To contact the Seller on matters related to the quality, delivery, or return of the Goods. 5.4.5. In the manner and under the terms determined by this Agreement and the current legislation of Ukraine, to demand the exchange or return of the Goods.

6. PRICE AND PAYMENT TERMS

6.1. Prices for Goods published on the Site are indicated in the national currency of Ukraine (Hryvnia - UAH).

6.2. The cost of delivery is determined separately in accordance with the tariffs of the chosen delivery service. In the case of delivery via "Nova Poshta" or "Ukrposhta", the cost of delivery is paid by the Buyer independently directly to the delivery service. Detailed information about delivery conditions is specified on the "Payment and Delivery" page of the Site.

6.3. The price of each individual item is indicated by the Seller on the relevant page of the Site and is agreed upon by the Parties in the Order. The total price of the Agreement is determined by adding the prices of all selected Goods in the Order and the price of delivery, which is determined depending on the method of delivery in accordance with the terms of this Agreement and other rules published on the Site.

6.4. In the event that an error is detected in the price of the Goods, the Seller is obliged to notify the Buyer within 2 business days from the moment the Order was placed. The Buyer shall confirm the order at the correct price within 3 business days or cancel it with a full refund within 5 business days. 6.4.1. In the event of an obvious technical error in the price (a deviation of >30% from the retail price), the Seller has the right to cancel the Order unilaterally with a full refund within 7 business days.

6.5. Payment for the Goods is made in the manner indicated in the Order.

6.6. The Buyer can pay for the Order using Visa or MasterCard payment cards, or other payment methods available on the Site. The Seller reserves the right to establish restrictions on available payment methods.

6.7. Depending on the chosen payment method, restrictions or additional conditions established by the bank serving the Buyer's payment card or the payment system may apply to the transaction amount. The Seller is not responsible for such restrictions or additional conditions and recommends that the Buyer contact their bank or payment system for detailed information.

6.8. When paying for an Order with a payment card, the Buyer confirms that they are the lawful holder of this card. To ensure the security of payments, the Seller uses standard technical means of protection, including encryption of payment card data. The Buyer confirms that they have read and agree to the Privacy Policy and Cookie Policy published on the Site.

6.9. In the event of additional expenses related to the use of the chosen payment method (for example, bank or payment system fees), such expenses shall be borne by the Buyer. Clicking the "Place Order" button means that the Seller has notified the Buyer of the possibility of charging an additional fee and the Buyer has agreed to all payment terms.

6.10. An Order is considered paid at the moment the funds are credited to the Seller's account. In the event of an unsuccessful transaction, the Order is not accepted for execution, and the Buyer must repeat the payment or choose another payment method.

6.11. The Buyer pays for the Order using one of the following methods: via the LiqPay payment service (Visa, MasterCard cards of any bank operating on the territory of Ukraine); via the Plata by Mono payment service (Visa, MasterCard cards of any bank operating on the territory of Ukraine); Cash on Delivery — at the moment of receiving the Goods through the delivery service; Purchase in Parts from Monobank; Payment in Parts from PrivatBank. The chosen payment method is specified by the Buyer during the registration of the Order. Detailed information about payment methods is available on the "Payment and Delivery" page of the Site.

6.12. In the case of paying for an Order via Cash on Delivery, the delivery service may additionally charge a fee for the transfer of funds in accordance with its own tariffs. The amount of such fee is established by the delivery service independently and does not depend on the Seller. The Seller is not responsible for the calculation and amount of delivery service fees, nor does the Seller reimburse them to the Buyer. The Buyer, by choosing the "Payment upon receipt" method, agrees to the possibility of an additional fee being charged by the delivery service.

7. DELIVERY CONDITIONS

7.1. Delivery of the Goods can be carried out: within the territory of Ukraine (subject to delivery availability specified in clause 10.2); via international delivery; via self-pickup (self-pickup terms are agreed upon separately, in accordance with the information specified on the "Payment and Delivery" page of the Site).

7.2. Delivery is carried out throughout the territory of Ukraine, with the exception of temporarily occupied territories and settlements where state authorities of Ukraine temporarily do not exercise their powers.

7.3. The Seller organizes the delivery of the Goods to the address specified by the Buyer in the Order and may engage third parties (delivery services, courier services, or other persons) to carry out the delivery of orders.

7.4. The cost of delivery is calculated separately and depends on the chosen delivery method.

7.5. Delivery times may vary depending on the location of the Buyer and the chosen delivery method. Estimated delivery times are indicated on the "Payment and Delivery" page of the Site.

7.6. The Buyer is obliged to check the integrity of the packaging and the Goods in the presence of the representative of the delivery service. In the event that visible damage is detected, a Damage Report (Act of Damage) must be drawn up. Claims regarding packaging damage that are not recorded by a Report upon receipt will not be accepted by the Seller.

7.7. Refusal by the Buyer to receive the Goods or the absence of the Buyer at the specified address is equivalent to initiating the termination of the Agreement. In such a case, the Agreement is considered terminated by mutual consent of the Parties, and the Seller undertakes to return the funds to the Buyer within 7 calendar days from the moment the Goods are returned.

8. TERMS OF RETURN AND EXCHANGE OF GOODS

8.1. The return and exchange of Goods are carried out in accordance with the terms of this Agreement, the conditions set forth in the "Exchange and Return" section of the Site, and the provisions of the Law of Ukraine "On Protection of Consumer Rights". Before initiating a return or exchange procedure, the Buyer undertakes to familiarize themselves with the conditions set forth in the "Exchange and Return" section of the Site.

8.2. The Buyer has the right to return or exchange Goods of proper quality within fourteen days from the date of receipt of the goods. The Buyer has the right to return or exchange Goods taking into account the provisions of the current legislation of Ukraine on the grounds for returning or exchanging goods, in particular, Resolution of the Cabinet of Ministers of Ukraine No. 172 dated March 19, 1994, which determines the List of goods of proper quality that are not subject to exchange (return), and if the Goods have not been used and if their merchantable appearance and consumer properties are preserved.

8.3. The return and exchange of Goods of proper quality are possible under the following conditions: the Order was placed through the Site; no more than 14 calendar days have passed since the receipt of the Goods by the Buyer; the Goods possess their merchantable appearance, including the presence of all tags, labels, original packaging, and the absence of traces of use; the Buyer provides proof of payment for the Goods, a delivery document, and a fiscal receipt. 8.3.1. Puzzles whose protective film (shrink wrap) has been breached are not subject to return/exchange, as it is impossible to guarantee the completeness of the parts after unpacking. This restriction complies with Resolution of the Cabinet of Ministers of Ukraine No. 172 and does not limit the right to return goods of improper quality.

8.4. The Seller has the right to refuse the return/exchange of Goods of proper quality if the Goods have been used and show traces of use (scratches, stains, mechanical damage, etc.); the original packaging of the Goods is damaged or elements of it are missing; tags, seals, or manufacturer's stickers are missing or damaged; the Buyer cannot provide a settlement document (receipt, invoice) confirming the fact of purchasing the Goods from the Seller; more than 14 (fourteen) calendar days have passed since the receipt of the Goods; the Goods belong to a category that is not subject to return under the current legislation of Ukraine; or the Buyer cannot confirm that the Goods were purchased precisely from this Seller.

8.5. Returns are made exclusively in the original or equivalent packaging that ensures the preservation of the goods during transportation. The Seller reserves the right to refuse to accept a return if the goods were damaged as a result of improper packaging by the Buyer. The recommended carrier is Nova Poshta. Delivery is carried out exclusively at the expense of the Buyer.

8.6. In the event that a substantial defect in the Goods is detected, the Buyer is obliged to notify the Seller via email at pryvit@uavibe.com or by another method specified on the "Exchange and Return" page of the Site, indicating the reasons for the return and a description of the detected substantial defect of the Goods. Such notification must be submitted immediately after the detection of the substantial defect, but no later than 30 days from the moment of receiving the goods.

8.7. Goods are considered to be of improper quality if substantial defects arose as a result of their manufacturing and prevent their normal use. Goods are not considered to be of improper quality if defects arose as a result of violation of the conditions of operation, storage, or use of the goods, as well as other actions of the Buyer that do not correspond to the rules of intended use and care of the goods.

8.8. All expenses for the return of Goods of improper quality shall be borne by the Seller.

8.9. Refunds are processed within 7 business days after the Goods are received by the Seller and the verification of completeness is completed. In the event that missing parts or damage caused by the Buyer are detected, the refund amount shall be reduced proportionally to the cost of restoring completeness.

8.10. In the event that a missing part(s) is detected in the box, the Buyer is obliged to: 1) notify the Seller within 14 days from the date of receipt of the goods; 2) provide a photograph of the assembled puzzle showing the location of the missing part and a photograph of the factory packaging. The Seller is obliged to: a) send the missing part(s) free of charge within 14 business days; or b) offer an exchange for a new copy if more than 5 parts are missing.

8.11. Claims regarding missing parts are accepted exclusively within 14 days from the date of receipt of the Goods. After the expiration of this period, it shall be considered that the Goods were received in full completeness. The Seller is not responsible for the loss of parts during use by the Buyer.

9. LIABILITY OF THE PARTIES AND DISPUTE RESOLUTION

9.1. The Parties shall be held liable for non-performance or improper performance of the terms of this Agreement in the manner provided for by this Agreement and the current legislation of Ukraine.

9.2. The Seller is not responsible for: 9.2.1. minor differences in the color of the Goods, which may arise due to the specifics of color rendering of the Buyer's monitors and other devices; 9.2.2. the content and accuracy of the information provided by the Buyer when placing the Order; 9.2.3. delays in processing the Order or delivering the Goods that arose as a result of circumstances beyond the Seller's control, in particular, the actions of third parties, force majeure circumstances, interruptions in the operation of payment systems or delivery services; 9.2.4. interruptions in the functioning of payment systems through which payment for Orders is made; 9.2.5. actions or omissions of the Buyer, including the transfer by the Buyer of their network identifiers, access data, or other confidential information to third parties; 9.2.6. the quality of public communication channels and possible interruptions in the data transmission network, in particular in the global Internet network, through which access to the Site is carried out.

9.3. The Buyer is responsible for the accuracy of the data specified during the registration of the Order.

9.4. All claims or complaints of the Buyer must be drawn up in writing and sent to the Seller's email address pryvit@uavibe.com. The Seller undertakes to review such submissions within 14 business days and take the necessary measures to resolve them, provided they are justified and comply with the current legislation of Ukraine.

9.5. In the event of disputes that cannot be resolved through negotiations, they shall be subject to resolution in a competent court of Ukraine in accordance with the current legislation.

10. FORCE MAJEURE CIRCUMSTANCES

10.1. The Parties shall be released from liability for non-performance or improper performance of their obligations under this Agreement if they prove that such non-performance was a consequence of force majeure circumstances. Force majeure circumstances include events or circumstances that are beyond the control of the Parties, are unforeseeable, unavoidable, and arose after the conclusion of this Agreement.

10.2. Force majeure circumstances include, in particular, natural disasters — earthquakes, floods, hurricanes, landslides, and other natural calamities — as well as military actions and related circumstances, including declared or undeclared military actions, missile and artillery shelling, martial law, state of emergency, curfews, and terrorist acts. Such circumstances also include energy crises, in particular blackouts, scheduled and emergency power outages, damage to energy infrastructure as a result of military actions or technological accidents, and logistics restrictions — blocking of transport routes, suspension of delivery services, and closure of post offices in occupied or frontline territories. In addition, personnel circumstances such as the mobilization of key production or logistics workers or the evacuation of personnel, infrastructure failures, including cyberattacks on payment systems, banking infrastructure, and Website servers, as well as acts of state authorities — embargoes, sanctions, changes in customs regulations, and restrictions on movement — are considered force majeure.

10.3. The Party affected by force majeure circumstances is obliged to notify the other Party in writing immediately, but no later than 5 (five) calendar days from the moment of their occurrence, of the onset of such circumstances. A certificate issued by the Chamber of Commerce and Industry of Ukraine shall constitute proper confirmation of the operation of force majeure circumstances.

10.4. During the period of force majeure circumstances, the deadlines for fulfilling obligations under this Agreement shall be suspended until such circumstances cease.

10.5. If the operation of force majeure circumstances continues for more than 60 (sixty) calendar days, either Party has the right to initiate the termination of this Agreement. In such a case, the Agreement is considered terminated from the moment the corresponding notice is received, unless the Parties have agreed on other terms.

11. OTHER CONDITIONS

11.1. All materials published on the Site are objects of intellectual property of the Seller or other right holders and are protected by the current legislation of Ukraine. The use of these materials, including copying, publication, distribution, modification, or other use, is possible only with the prior written consent of the Seller or the respective right holder. 11.1.1. The designs, illustrations, images, and artistic layout of the puzzles, including their individual elements, are objects of copyright of the Seller and/or licensors. The purchase of the Goods does not grant the Buyer any intellectual property rights to the design. Reproduction, scanning, or photographing the assembled puzzle for commercial purposes without the written consent of the Seller is strictly prohibited. Violation entails a fine of 50,000 UAH for each instance + compensation for damages.

11.2. Information provided by the Buyer in connection with the conclusion and execution of the Agreement is confidential. Information about the Buyer is used exclusively for the purpose of fulfilling their Order and ensuring proper service.

11.3. The Buyer grants consent to the processing of personal data necessary for fulfilling the Order (name, address, telephone number, email). This consent is an mandatory condition for placing an Order. 11.3.1. The Buyer may separately grant or withdraw consent to receive marketing communications (email, SMS, push notifications) by checking the appropriate box (checkbox) when placing the Order. 11.3.2. The Seller has the right to use anonymized data about the Buyer's behavior on the Site (viewed items, items added to the cart, completed purchases) to generate personalized recommendations and remarketing through third-party advertising platforms (Google, Meta, etc.). The Buyer can opt out of such use through the cookie settings on the Site or the corresponding function within the advertising platforms.

11.4. The Seller undertakes to ensure the protection of the Buyer's personal data from unauthorized access by third parties, and not to distribute or transfer personal data to any third party, except for: a) the persons specified in clause

11.5 of this Agreement; b) related parties and commercial partners authorized by the Seller to carry out direct data processing for the purpose of fulfilling the Order; c) competent state authorities — upon mandatory request in accordance with current legislation. This restriction does not apply to anonymized data, the use of which is regulated by clause 11.3.2 of this Agreement. 11.5. The Seller has the right to transfer the Buyer's personal data exclusively to: a) delivery services — for the execution of the Order; b) payment providers — for processing payment; c) state authorities — upon mandatory request. The transfer of personal data to other third parties is carried out exclusively with the separate consent of the Buyer, specifying the concrete recipient and the purpose of the transfer.

12. TERM OF THE AGREEMENT

12.1. This Agreement enters into force from the moment of Acceptance by the Buyer (clicking the "Place Order" button) and remains valid until the Parties have fully performed their obligations under the corresponding Order.

12.2. The obligations of the Parties under this Agreement are considered performed in full from the moment of the occurrence of the last of the following events: a) transfer of the Goods to the Buyer and full payment of their cost; b) completion of the return/exchange procedure for the Goods (in the event of its initiation); c) expiration of the period for presenting claims regarding the completeness of the Goods in accordance with clause 8.11 of this Agreement.

12.3. The expiration of the term of the Agreement does not release the Parties from liability for its breach that occurred while the Agreement was in effect.

12.4. The Agreement can be terminated: a) by mutual consent of the Parties; b) unilaterally by the Buyer — by canceling the Order before the Goods are transferred to the carrier, with a full refund of the paid funds within 7 business days; c) unilaterally by the Seller — in the cases provided for by clauses 4.4 and 6.4.1 of this Agreement; d) in the event of force majeure circumstances in accordance with clause 10.5 of this Agreement.

12.5. This Agreement constitutes an adhesion contract (contract of adhesion) within the meaning of Article 634 of the Civil Code of Ukraine.

Seller's Details: Sole Proprietor Yaryna Mykolaivna Zhurba

Actual location: Ukraine, Volyn Oblast, Lutsk, X Voliy Avenue, Building X IBAN: UA303052990000026009041019979 JSC CB "PRIVATBANK" MFO 305299 Recipient's Code (EDRPOU/IPN): 3137104184 E-mail: pryvit@uavibe.com